I have just unboxed my brand new Smoothieboard 5XC from Robotseed and plugged it into my laptop's USB port. I get 4 green LEDs (solid) and 1 orange LED. From the Troubleshooting page, I was told that this means:
Firmware didn't get flashed, you need to flash it and also make sure you uploaded a valid config.
I downloaded a new config file from githib (linked on the smoothieware.org site) and a new firmware.bin from the website (new user so cannot post links), plugged the microsd from Smoothieboard directly into the computer and replaced the config and firmware.bin file on the microsd card. I checked the card for errors (there were none), safely ejected and plugged the microsd back into the Smoothieboard. Powered it back up and got the same result (4 green solid LEDs and 1 orange LED).
How can I get the firmware to flash on the board please? Many thanks.